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Serpent Networks Inc provides scalable IT support for small and medium-sized businesses in Minnesota. We offer a full range of managed IT services and IT consulting support, catering to your unique needs.
Our boutique firm has the flexibility to provide all-inclusive or a la carte IT support, enabling us to respond quickly to your needs. At the same time, we have the capacity and adaptability to meet the increasing demands of your growing business.
With these qualities, we are uniquely positioned to become the IT partner that your business needs. Our goal is to take you from where you are to where you want to be, delivering high-quality IT solutions that help you achieve your business objectives.
THE RESPONSIVENESS YOU DESERVE
Tired of waiting for tickets to get resolved? Our help desk team is available when you need it to ensure that your employees have access to the necessary support at the right time, maximizing their productivity.
HIGH-LEVEL SECURITY SOLUTIONS FOR BUSINESSES OF ANY SIZE
Is your network fully secured from all potential threats? Our Managed Security solution employs a comprehensive, multi-layer approach to safeguarding your system, providing protection against malicious attacks and data breaches.
We were searching for top-notch Managed IT services when we found Serpent Networks. Unlike the other companies we encountered, Serpent Networks didn’t bombard us with a generic sales pitch. It was evident that they had thoroughly read the 4-page document outlining our IT requirements.
Reid and his team offered a truly personalized approach. They meticulously reviewed our documents, discussing each item with us well into the evening. Serpent Networks’ pricing is transparent and fair, and they excel at optimizing our budget.
As an innovative and hardworking company, it’s clear that Serpent Networks is quickly establishing an outstanding reputation in the industry.
Jonathan – General Manager – Manufacturing
LINK YOUR TEAM AND INFRASTRUCTURE TO THE CLOUD
Our team has vast experience in transitioning businesses to the cloud, enhancing their network connectivity, and creating new avenues for collaboration and expansion. Regardless of whether you require cloud-based servers or SaaS solutions, we can optimize your private or public cloud infrastructure.
LEVERAGE INDUSTRY-LEADING CIO EXPERTISE
Leverage the expertise of top-tier Chief Information Officer (CIO) professionals, who can help you stay ahead of the curve and make informed decisions that align with your business goals. By tapping into industry-leading CIO expertise, you can gain a competitive edge and optimize your technology investments for maximum ROI.
Steering clear of the conventional managed IT services approach, Serpent Networks genuinely understands the importance of addressing technical issues promptly and efficiently.
As a law firm, any hiccup in our systems could lead to reduced productivity or, worse, cost our clients thousands of dollars due to missed deadlines.
In our search for a reliable and responsive IT partner, we were fortunate to discover Serpent Networks, who consistently prioritize minimizing downtime for our operations.
Zen – Operations Manager – Law Firm
CONTINOUS STRATEGIC MANAGEMENT
Our team can support your entire Microsoft 365 journey, including scoping, configuration, implementation, and ongoing support for ecosystem, security, and backup management.
PUT A TEAM OF PROVEN IT ANALYSTS TO WORK FOR YOUR BUSINESS
Is your business equipped to identify and capitalize on growth opportunities? Our team of experienced consultants can help. By leveraging industry best practices and expertise, we can help you identify areas for improvement and optimize your technology resources for greater success.
When we teamed up with Serpent Networks, we initially anticipated receiving just the standard IT tech support. However, they’ve surpassed our expectations by leaps and bounds.
Serpent Networks’ dedication goes beyond exceptional service and industry-leading response times; they have also proven to be a genuinely invested partner in our business, committed to our ongoing success.
We’ve confidently referred colleagues to Serpent Networks on multiple occasions.
Eric – COO – Logistics client
KEEP BUSINESS OPERATIONAL, NO MATTER WHAT HAPPENS
Business continuity is about more than just having backups in place. With Serpent Managed backup, our platform goes beyond simple data backup to provide comprehensive disaster recovery solutions that can help your business rapidly recover from any unforeseen events.
STAY CONNECTED 24/7 IN ANY LOCATION
Upgrade your phone system to a powerful cloud-based VOIP network that gives your team the flexibility to communicate from anywhere. With unlimited North American long distance, you can enjoy significant cost savings while benefiting from advanced communication tools.
Presence in Minneapolis, St.Paul, Rochester, St.Cloud, Duluth
Empowering and Securing Your Business with Managed IT Services
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400 S. 4th St., Suite 401 #35 Minneapolis, MN 55415
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