Empowering and Securing Your Business with Managed IT Services
Our team of tech specialists go beyond the traditional role of a managed service provider.
We are a high-performing, dedicated group of technology professionals with an unwavering commitment to the absolute protection & triumph of your business.
It’s time to harness the power of your technology to improve your bottom line.
We are a technology ally that genuinely enhances your business. Serpent Networks analyzes all facets of your infrastructure to identify bottlenecks, risks, and opportunities – driving your business to unparalleled success.
At Serpent Networks, we make swift onboarding a priority. We leverage a unique management structure and proprietary knowledge-base of processes that streamlines our onboarding procedure. Sign up with us and we’ll assign a devoted team of technicians to promptly audit, backup, and secure your systems.
We understand that you require expert technology specialists. Rest assured, it’s an inherent part of who we are. Our experienced team takes a proactive approach that is driven by our unwavering focus on producing concrete results.
You deserve a Managed Service Provider that is approachable and responsive. At Serpent Networks, each client is matched with a committed team and provided with 24/7 support lines to guarantee your concerns are addressed within the same business day.
The days of simply resolving issues is over. At Serpent Networks, we collaborate with our clients to ELEVATE their business and generate significant improvements in their top and bottom lines.
We’ll work with you closely to furnish insights, develop strategies, and create tactical roadmaps that optimize your technology investments.
Reactive support and a maintenance mindset.
Important emails and calls frequently go unanswered or are overlooked during critical moments, leading to prolonged wait times for issue resolution.
Your business just becomes a number in a large pool of clients, supported by people who know nothing about your business.
Inflexibility in support means that your MSP can’t keep up with you as you grow.
Proactive support & a growth mindset.
Our Team of Experts Is Always Ready to Address Your IT Issues, Working to Achieve Swift and Effective Resolutions.
Our Dedicated Team and Client Success Manager Provide You with Priority Treatment and Customized Support to Meet Your Evolving Business Needs.
We Don’t Just Support Your Business Growth, We Fuel It with Innovative Solutions and Proactive Strategies to Help You Achieve New Levels of Success.
We were searching for top-notch Managed IT services when we found Serpent Networks.
Unlike the other companies we encountered, Serpent Networks didn't bombard us with a generic sales pitch. It was evident that they had thoroughly read the 4-page document outlining our IT requirements.
Reid and his team offered a truly personalized approach. They meticulously reviewed our documents, discussing each item with us well into the evening. Serpent Networks' pricing is transparent and fair, and they excel at optimizing our budget.
As an innovative and hardworking company, it's clear that Serpent Networks is quickly establishing an outstanding reputation in the industry.
Steering clear of the conventional managed IT services approach, Serpent Networks genuinely understands the importance of addressing technical issues promptly and efficiently.
As a law firm, any hiccup in our systems could lead to reduced productivity or, worse, cost our clients thousands of dollars due to missed deadlines.
In our search for a reliable and responsive IT partner, we were fortunate to discover Serpent Networks, who consistently prioritize minimizing downtime for our operations.
When we teamed up with Serpent Networks, we initially anticipated receiving just the standard IT tech support. However, they've surpassed our expectations by leaps and bounds.
Serpent Networks' dedication goes beyond exceptional service and industry-leading response times; they have also proven to be a genuinely invested partner in our business, committed to our ongoing success.
We've confidently referred colleagues to Serpent Networks on multiple occasions.
Presence in Minneapolis, St.Paul, Rochester, St.Cloud, Duluth